Organization Leaders
Executive boards and organization leaders, this is everything you need to manage your organization
Announcements
Information regarding our announcements system for admins
How can I see who viewed an announcement?Announcement views are tracked and visible to organization owners, admins, and users with the announcement admin permission
What are announcement reactions?Any easy way for members to respond, or "react", to an announcement
How can I see who reacted to an announcement?On web, hover over the reaction to see the names. On mobile, long press on a reaction.
What type of styling is supported in announcements?Bold text, italics, and links are supported
What payment methods are accepted for subscriptions?We have a variety of different ways that you can pay for Greek Chapter!
How do I cancel my Greek Chapter subscription?We're sorry to see you go, but we'd be happy to help ensure your plan gets canceled
How can we pay for Greek Chapter?There are various ways to pay for a Greek Chapter subscription
Is there a limit to how many members can be in an organization?Nope, organizations are able to have an unlimited number of members!
General
Information regarding your chapter
What are terms and how are they used?Terms are an easy way to add dates to your information for historical records and up-to-date information
What is alumni mode?The easiest way to keep alumni engaged without exposing them to your entire organization
Who should have what permissions? A guide to roles and permissions.Our guide to mapping Greek Chapter permissions to leaders within your organization
Guest Lists
Information regarding our guest list system for admins
What are guest lists?Guest lists are an easy way to keep track of who members are bringing to events and social functions
Points
Information regarding our points system for admins
How can I delete a point item?You can delete a point item from the web app
Study Hours
Information regarding our geo-based study system for admins
How many study locations can my organization have?Unlimited! You're able to create as many study locations ("circles") as you'd like
Do I get a report of member study hours?Yes, a report will be sent to your email at the end of the study period
How can I create a study location?Study locations can be created by admins from the app or web app
Why do members study sessions keep ending?
How can I manually adjust a member's study hours?You can add and remove sessions for a member from the Greek Chapter mobile app