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Why do members study sessions keep ending?

Braden avatar
Written by Braden
Updated over 10 months ago

Phone locations are always moving as the phone is trying to pinpoint to exact location of a user. If your members are frequently having sessions automatically end on them, the radius of a study location might be too small.

You should increase the radius of a location if this keeps occurring. The Greek Chapter team is able to see why study sessions were ended for a member. If you have any questions about why a session ended for a certain member, please contact the customer support team through the app.

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